Terms of Service

Rolenn Studio’s Terms of Service outlines the rules and guidelines for using our products. By accessing or using our products, you agree to abide by these terms. Please read these terms carefully before using our products.

1. Use of Products:

By purchasing our products, you agree to use them for their intended purpose. These products are designed for decorative and aesthetic purposes, and any other use is at your own risk.

2. Orders and Payment:

• By placing an order, you confirm that all information provided is accurate and complete.
• Orders are subject to availability and acceptance by Rolenn Studio.
• Payment methods are provided at the time of purchase. Prices and currency are specified during checkout.
• We reserve the right to cancel orders, refuse service, or limit quantities at our discretion.

3. Shipping and Delivery:

• Shipping times and costs are specified at checkout and may vary based on your location.
• Once an order is shipped, we are not responsible for delays or damages caused during shipping.
• It is your responsibility to provide accurate shipping information. We are not liable for any incorrect or undeliverable addresses.

 Please note for international shipping that our product prices and shipping fees exclude any local government customs duties and taxes. Customers are responsible for these additional fees as they are unrelated to our business operations. Prior to purchasing, please get in contact with our friendly team via email hello@rolennstudio.com to be advised of any potential customs duty and taxes.

To safeguard your purchase, we recommend capturing photos upon delivery before unpacking, allowing us to address any potential damage in the unlikely event.

4. Returns and Refunds:

Our Returns Policy governs the return and refund process for our products. Please refer to the Returns Policy for detailed information.

5. Intellectual Property:

All content, including images, text, logos, and designs, on our products and website are protected by intellectual property rights and may not be used without our permission.

6. Limitation of Liability:

• Our liability for any claim arising from your use of our products is limited to the purchase price of the product.
• We are not liable for any indirect, incidental, or consequential damages.

7. Indemnification:

You agree to indemnify and hold Rolenn Studio and its affiliates harmless from any claims, liabilities, or expenses arising from your use of our products or violation of these terms.

8. Changes to Terms:

We reserve the right to modify or update these Terms of Service at any time. Any changes will be effective upon posting on our website.

9. Governing Law:

These Terms of Service are governed by and interpreted in accordance with the laws of Australia. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts in Australia.

10. Termination:

We may terminate or suspend your access to our products at our discretion, without notice, for any reason.

11. Contact Us:

If you have any questions or concerns regarding these Terms of Service or the use of our Rolenn Studio products, please contact us at hello@rolennstudio.com.

By using our products, you acknowledge that you have read, understood, and agree to these Terms of Service.